Support before and after purchase.

PRODUCT GUIDANCE

Product guidance

Compare suitable mobiles, electronics, appliances, furniture and EV products using verified catalogue information.

Browse products → ORDERS

Order tracking

Track your online order using the order number from your confirmation email and the billing email entered at checkout.

Track order → DELIVERY

Delivery areas

Confirm serviceable location, delivery charge, timing and handover requirements for the exact order.

Check delivery → INSTALLATION

Installation coordination

Confirm installation eligibility, scope, charge and timing for the exact product and address.

Installation guidance → SETUP

Product setup support

Get safe first-use guidance for eligible mobiles, TVs, appliances, smart devices and EV products.

Setup guidance → WARRANTY

Warranty registration

Submit accurate invoice, model, serial or IMEI and purchase details for support review.

Register product → REPAIR

Service & repair

Raise or follow up a service request using a valid job card or service reference.

Open service desk → REPAIR STATUS

Repair status

Follow up on a repair with your job card or service reference. Keep the product model and issue details ready.

Track repair → RETURNS

Returns & cancellation

Review eligibility based on category, dispatch, seal, serial, installation and inspection.

Read policy → EXCHANGE

Exchange guidance

Understand the inspection, ownership, condition and quotation checks required before an exchange is accepted.

Exchange guidance → FINANCE

EMI & finance

Review the general process; eligibility, documents and approval remain finance-partner decisions.

Explore EMI → EMI ELIGIBILITY

EMI eligibility

Review the usual documents and process; approval and final terms remain with the finance partner.

Check process → CARE

KADYAN Care

Explore KADYAN Care products and find help with product use, warranty information and support.

Explore KADYAN Care → STORE

Store & directions

Find the Sewah, Panipat showroom, contact information and directions. Call to confirm timings.

Find the store → CONTACT

Contact support

Reach the showroom for product, order, installation, warranty, repair, finance or business assistance.

Contact KADYAN → BUSINESS

Bulk & business orders

Request a stock-checked quotation with products, quantities, delivery and GST requirements.

Request quotation → B2B

Business solutions

Request a requirement-based, stock-checked solution for offices, institutions, resellers or projects.

Explore B2B → ACCOUNT

Customer account

Sign in to review your orders, manage saved addresses and find account, warranty and service support.

Open account → STOCK AVAILABILITY

Stock & availability check

Confirm the exact model, colour, variant, quantity and current store or delivery availability before travelling or ordering.

Check availability → ACCESSORY COMPATIBILITY

Accessories & compatibility

Match chargers, cables, mounts, cases, stands and other accessories to the verified product model and specification.

Compatibility guide → INVOICE BILLING

Invoice & billing help

Keep the order and billing details ready for help with an invoice, payment reference or documented billing correction.

Billing guidance → DATA TRANSFER

Device data-transfer support

Move to a new phone or smart device while keeping passwords, OTPs, banking data and private backups under your control.

Transfer safely → PRODUCT CARE

Product care guidance

Use model-appropriate cleaning, ventilation, power, storage and maintenance guidance to reduce avoidable damage.

View care steps → EV SUPPORT

KADYAN EV support

Get guidance for your EV model, including documents, charging, delivery, first use, service and warranty support.

EV guidance → DEALER FRANCHISE

Dealer & franchise support

Find help with dealer or franchise applications, business account access, product requirements and existing enquiries.

Business support → COMPLAINTS ESCALATION

Complaint & escalation guidance

Prepare the order, invoice, service reference, issue timeline and requested resolution for a clear support escalation.

Escalation steps →