Keep model and invoice ready
Use the exact vehicle or battery model and verified purchase record.
Model, registration, charging, delivery, warranty and service requirements are confirmed for the exact KADYAN EV product and purchase.
Use the exact vehicle or battery model and verified purchase record.
Use the approved charger, socket, environment and safety instructions.
Check the applicable delivery, registration, insurance and warranty documents.
Share the model, invoice and any warning message when reporting a battery, charging or mechanical issue to authorised support.
Keep your product model and order or invoice number ready when contacting support. Confirm any charges, availability and appointment details before proceeding.