Refunds & returns
A clear review process for eligible purchases, product condition and inspection.
Last updated: 15 September 2026
Request a review if a purchase arrives damaged, is incorrect, develops a fault or does not match the description supplied for the order.
Request a review
Provide the order or invoice number, model, delivery date, issue and requested resolution. Relevant photographs or a service report can help. Keep the product, accessories, invoice and packaging where available. Missing packaging does not automatically override statutory consumer rights.
Eligibility and inspection
The remedy depends on the issue, product condition, evidence and terms applicable at purchase. Inspection may be required. Change-of-mind returns apply only where specifically offered for the product or order; there is no blanket 30-day return promise on this page.
Remedy and return arrangements
Support will explain the proposed repair, replacement or refund after review. Manufacturer warranty does not replace seller responsibilities or statutory remedies. Obtain written return or collection instructions before shipping an item. Any return charges should be explained for the particular case before arrangements are made.
Approved refunds
Approved refunds are normally processed through the original payment method. For cash-on-delivery purchases, support may request a verified refund destination agreed with you. Never share an OTP, PIN, CVV or password to receive money. Ask for the refund reference and expected provider-processing time; this varies by method.
Follow-up
Keep inspection, collection and refund references together. Promotional credit does not automatically replace a monetary refund without your agreement. Read Warranty Policy or use the complaint process if an issue remains unresolved.
Contact and support
KADYAN Telecom & Electronics, Sewah, Panipat, Haryana 132103. Call +91 94160 10880 or use Contact Us. Quote your order, invoice or service reference. Never send passwords, OTPs, card PINs or CVVs.