Keep the order ID ready
Find your online order number in the confirmation email or My account, or use the invoice number from a showroom purchase.
BILLING SUPPORT
Clear invoice and payment guidance.
For help finding an invoice or reviewing a payment or billing detail, contact KADYAN with your order number, purchase date and payment reference.
Match billing details
Prepare the billed name, phone or email and GST details originally supplied.
Describe the correction
State the exact detail that needs review. For a payment query, include the amount, date and transaction reference; hide card and account details.
Wait for documented confirmation
A correction is complete only after the authorised billing team confirms it.
KADYAN SUPPORT
Ready for the next step?
Keep your product model and order or invoice number ready when contacting support. Confirm any charges, availability and appointment details before proceeding.