KADYAN HELP
Answers for your KADYAN purchase
Clear answers about choosing products, orders, delivery, payments, warranty and support. Open the linked policy for the terms relevant to your purchase.
How do I choose the correct product variant?
Check the complete model number, storage or capacity, colour and included accessories on the product page. Similar names can refer to different variants. If a detail is missing, contact the store with the product link before placing the order.
Is the listed product currently available?
Availability can change. Review the product page and checkout, and contact the store when you need a particular colour, variant or delivery date. A saved wishlist or comparison does not reserve stock.
Where can you deliver, and what will delivery cost?
Share your postcode and the exact product to check serviceability, charges and the estimated delivery date. Large appliances may need additional access information. Read our Shipping Policy before booking.
How do I track an online order?
Open Track Order or sign in to My Account using the details associated with your purchase. If you need help, keep your order or invoice number ready when you contact support.
Which payment or EMI options can I use?
Use the payment methods actually offered for your order at checkout. For a finance enquiry, confirm lender eligibility, the total payable amount, interest, fees and repayment terms before accepting an offer. Approval is subject to the lender. See Payment & EMI Terms.
Can I change an address or cancel an order?
Contact support promptly with your order number and the change you need. The available options depend on the order’s progress. Check the Cancellation Policy; a request does not itself confirm that the order has been cancelled.
What if a product arrives damaged or incorrect?
Keep the packaging and invoice, record the issue, and contact support with your order number and clear details. Follow the Refund & Returns Policy for review. Do not send an item back before return arrangements have been confirmed.
Who handles product warranty?
Coverage depends on the exact product, invoice and applicable written manufacturer or service-plan terms. Keep the model and serial number ready. Read the Warranty Policy and use Warranty Registration where applicable.
Does an appliance purchase include installation?
Check the scope for the selected model. Confirm who will install it, the appointment, included materials and any additional charges before booking. The Installation Policy explains the information to have ready.
How can I request a repair or service update?
Visit Services & Support. For an existing request, keep your service reference, product details and registered contact information ready, then use Track Service or contact the store.
Are gifts, coupons and reward points automatic?
A benefit applies only when the specific offer states that your purchase qualifies. Check dates, eligible models, limits and redemption conditions before ordering. Read the Gift & Rewards Terms; an example gift or old banner is not a confirmed entitlement.
Where is the store, and how can I get help?
KADYAN Telecom & Electronics is in Sewah, Panipat, Haryana 132103. Call 9416010880 to confirm timings and plan a visit, or open Contact Us. Keep order details private and never share a payment OTP or account password.
Need help with a specific product or order?
Call 9416010880 or contact our Sewah, Panipat store with your model name or order number.