Cancellation Policy

Last updated: 15 September 2026

Contact support promptly when you need to cancel an order or correct an order detail.

Requesting cancellation

Use Contact Us with the order number, registered contact and item concerned. A request is not the same as a confirmed cancellation; keep the team’s response and reference.

Before and after dispatch

Support will check fulfilment and payment status. An order that has not entered dispatch or a separately agreed made-to-order process is generally easier to stop. Any product-specific restriction or charge must have been disclosed for the purchase. After dispatch, delivery-provider coordination may be needed. After delivery, use Refund & Returns.

Unfulfilled orders

If the store cannot fulfil an order due to availability, serviceability or a material issue, support should explain the reason and available resolution. Any amount due back follows the refund process. A substitute product requires your agreement.

Payments and rights

Refund timing depends on the payment channel and provider. A financed purchase may require a lender adjustment; see Payment & EMI Terms. Do not send back an item without instructions. These terms do not restrict remedies available under applicable consumer law.

Contact and support

KADYAN Telecom & Electronics, Sewah, Panipat, Haryana 132103. Call +91 94160 10880 or use Contact Us. Quote your order, invoice or service reference. Never send passwords, OTPs, card PINs or CVVs.