Complaints and grievance support

Last updated: 15 September 2026

Raise a complaint about an order, product, delivery, payment or support experience.

Raise the issue

Use the contact form or call +91 94160 10880. Include your invoice or order number, a short timeline, the issue, the resolution requested and relevant evidence. Keep copies of the complaint and replies.

Acknowledgement and review

Our complaint-handling target is acknowledgement within 48 hours and resolution within one month of receipt. Review may require order checks, inspection or input from a delivery, payment or service provider. Ask for a reference so follow-up remains linked to the same complaint.

Escalation

If no response arrives or you remain dissatisfied, contact the store with the earlier reference and ask for escalation to the person responsible for customer complaints. State what remains unresolved. Do not disclose account passwords or payment-security codes.

Independent assistance

You may also contact the Government of India’s National Consumer Helpline or call 1915. This process does not prevent remedies available under applicable law. Related information is in Refund & Returns, Warranty and Privacy.

Contact and support

KADYAN Telecom & Electronics, Sewah, Panipat, Haryana 132103. Call +91 94160 10880 or use Contact Us. Quote your order, invoice or service reference. Never send passwords, OTPs, card PINs or CVVs.